Frequently asked questions

Everything you want to know

BOOKINGS

  • How do I book a flight?

    Fill in our online booking form or contact us directly. Our team confirms the flight within 24 hours and sends you all the practical details.

  • What is the minimum booking time?

    We recommend booking at least 48 hours in advance. For urgent flights, contact us directly, we do our best to accommodate last-minute requests.

  • Can I get a refund if I cancel my flight?

    Flights cancelled by the client are not refundable.


    Cancellation more than 72 hours before the flight: you will receive a credit for the amount paid, valid for a future flight.

    Cancellation less than 72 hours before the flight: no refund or credit can be issued.


  • Do you accept card payments?

    We accept Visa, Mastercard, and Amex, as well as cash and payment links.

The flight

  • How many passengers can the helicopter carry?

    Our helicopters accommodate up to 6 passengers depending on the model. Specify the number of passengers when booking.

  • What is the baggage allowance?

    Cargo space is limited, so baggage allowance depends on how many passengers are flying — the fewer the passengers, the more bags we can take on board. Please provide your exact baggage details when booking so we can confirm.

  • Do flights operate in all weather?

    Our pilots make all safety decisions regarding flight conditions. In case of bad weather, the flight may be postponed or cancelled at no charge.

  • Can we travel with a baby?

    Yes, babies under 2 travel on an adult's lap free of charge. Please indicate the presence of a baby when booking so we can prepare accordingly.

  • Is there a weight limit per passenger?

    There is no individual weight limit and no extra charge. However, our helicopter has a maximum total passenger weight for safety and balance reasons. If any passenger weighs over 100 kg, please let us know when booking so we can plan the flight accordingly.

Practical

  • Where is boarding in Saint-Martin?

    Boarding takes place from the helicopter terminal at Princess Juliana Airport (SXM) or from Grand Case Airport (SFG). Our team welcomes you on site.

  • Can we bring a pet?

    Small pets may be accepted under certain conditions. This must be indicated when booking.

  • Are flights available on weekends and public holidays?

    Yes, our service is available 7 days a week, including weekends and public holidays, subject to availability.

12 min
Sxm - Sbh
5
MAX PASSENGERS
7/7
AVAILABILITY
€750
FROM